1. General Information:
1.1 Ownership: Cream Affair Kitchen is a bakery dedicated to providing high-quality baked goods and desserts. All content on this Website is owned by Cream Affair Kitchen.1.2 Eligibility: By using our website or placing an order, you confirm that you are at least 18 years old or have parental consent.
1.3 Modifications: We reserve the right to modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the updated Terms.
2. Orders and Payments:
2.1 Placing an Order: Orders can be placed through our Website or by contacting us directly. Please ensure all details are accurate at the time of ordering.2.2 Payment: Full payment is required at the time of order confirmation. We accept secure online payments through designated payment gateways.
2.3 Order Confirmation: You will receive an email confirmation upon successfully placing an order. If you do not receive a confirmation, please contact us at creamaffairkitchen@gmail.com.
2.4 Custom Orders: For custom cakes and bulk orders, additional time for preparation may be required. Details will be discussed and confirmed with you during the order process.
3. Product Information:
3.1 Ingredients and Allergens: We use fresh and high-quality ingredients. If you have specific dietary requirements or allergies, please inform us before placing your order. Cream Affair Kitchen is not liable for allergic reactions caused by unreported sensitivities.3.2 Variations: While we strive to replicate designs and descriptions as accurately as possible, slight variations in the appearance of handmade items may occur.
4. Delivery and Pickup:
4.1 Delivery Services:• For smaller items, we rely on third-party delivery vendors. While we instruct these vendors to handle orders carefully, we cannot control their practices once the items leave our premises.
• Any damages caused during third-party deliveries are beyond our control.
4.2 Direct Delivery by Us: For larger cakes and special orders, deliveries will be managed by Cream Affair Kitchen to ensure safety.
4.3 Pickup Option: Customers may also choose to collect their orders from our bakery. Please ensure appropriate handling during transport to maintain product quality.
4.4 Delivery Times: We strive to deliver orders on time, but delays due to unforeseen circumstances such as traffic or weather are not under our control.
5. No Return Policy:
5.1 Due to the perishable nature of our products, all sales are final. We do not accept returns, exchanges, or refunds once an order has been prepared and delivered.5.2 If you have concerns regarding the quality or accuracy of your order, please contact us immediately at creamaffairkitchen@gmail.com, and we will work with you to resolve the issue.
6. Cancellations and Changes:
6.1 Cancellations: Cancellations must be made at least 24 hours before the delivery or pickup time. Orders cancelled after this period may not be eligible for a refund.6.2 Order Modifications: Changes to your order must be communicated as soon as possible. We cannot guarantee the accommodation of modifications made within 6 hours of delivery or pickup.
7. Intellectual Property:
All text, images, logos, and content on this Website are the intellectual property of Cream Affair Kitchen. Unauthorized use, reproduction, or distribution is prohibited.8. Limitation of Liability:
Cream Affair Kitchen is not responsible for:• Damages caused by third-party delivery vendors.
• Improper handling of products by the customer after pickup or delivery.
• Allergic reactions or health issues arising from undisclosed allergies or dietary restrictions.
9. Privacy Policy:
Your use of the Website is subject to our Privacy Policy. Please review it to understand how we handle your personal information.10. Governing Law:
These Terms are governed by the laws of Maharashtra. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Pune.11. Contact Us:
For any questions or concerns regarding these Terms, please contact us at creamaffairkitchen@gmail.com By using our Website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Cream Affair Kitchen!
Registration Number: 21524080000823
